Privacy Policy

Last updated 31 August 2026

Pinnacle Painters is a residential painting company based in East Grand Rapids, Michigan. This policy explains what information we collect through this website, why we collect it, and what you can ask us to do with it.

We are a painting company, not a data business. We collect what we need to quote your project and get in touch with you, and nothing beyond that.

Information We Collect

When you fill in a form on this site or call us, you may give us:

Your name
Your phone number
Your email address
Your zip code or property address
Details about the work you are considering
Any photos you choose to attach

You give us all of this voluntarily. If you would rather not put it in a form, call us instead on (616) 222-4189.

Like most websites, this site may also record basic technical information automatically, such as your browser type, the pages you visited and the approximate region you visited from. This is aggregate traffic information and it does not identify you personally.

How We Use It

We use the information you send us to:

Reply to your enquiry and answer your questions
Prepare and send you a written estimate
Schedule a visit and carry out the work if you go ahead
Contact you about a project already in progress
Keep a record of work we have done for you, in case you call us again

We do not sell your information. We do not rent it, trade it, or hand it to marketing companies. We do not add you to a mailing list because you asked for a quote.

Who We Share It With

We share your information only where it is necessary to run the business:

Service providers who host this website, deliver our email, or process payments, and only to the extent they need it to provide that service
Where the law requires it, or to protect our legal rights

Nobody else gets it.

How Long We Keep It

Enquiries that do not turn into work are kept for a reasonable period and then removed. Records relating to completed projects are kept longer, because warranty questions and repeat work come up years later and it helps to know what was done and what products were used.

Cookies

This site uses cookies to make it work properly and to understand how visitors use it. Most browsers accept cookies automatically, and you can set yours to refuse them or to warn you first. Some parts of the site may not behave correctly if you disable them entirely.

Third Party Links

This site may link to other websites, such as a review platform or a paint manufacturer. Once you leave our site, this policy no longer applies. We do not control those sites and we are not responsible for their privacy practices.

Security

We take reasonable steps to protect the information you send us. That said, no method of transmitting data over the internet is completely secure, and we cannot guarantee absolute security. Please do not send sensitive financial information through the contact form.

Children

This site is intended for adults. We do not knowingly collect information from anyone under 13. If you believe a child has sent us information, contact us and we will delete it.

Your Choices

You can ask us to:

Tell you what information we hold about you
Correct anything that is wrong
Delete your information from our records
Stop contacting you

Email info@mipinnaclepainters.com or call (616) 222-4189 and we will take care of it. We may need to keep certain records where the law requires it.

Changes To This Policy

If we change this policy we will post the updated version here and change the date at the top of the page. Continuing to use the site after that means you accept the revised policy.

Contact Us

Questions about this policy or about your information:

Pinnacle Painters
East Grand Rapids, Michigan
Phone: (616) 222-4189
Email: info@mipinnaclepainters.com
Mon to Fri, 9am to 5pm